FAQ's
Are Brown Bear cakes delivered fresh?
Ans. Brown Bear cakes are made on order basis only. We strive to provide the freshest and tastiest cakes in the city.
If the person is not at home, will Brown Bear reschedule a delivery?
Ans. In case the concerned person is not available, we will try to get in touch with you and leave the package with a neighbour or other close contacts accordingly.
Can I place an order for the same day?
Ans Yes, Brown Bear does accept same day orders. Please ensure you place your order for cakes before 12pm so we can ensure timely delivery.
What kind of cakes does Brown Bear have?
Ans. Brown Bear specialises in all kinds of cakes. Fondant, semi-fondant, fruit, chocolate, wedding and much more. You can visit our website to check out our catalogue.
Does Brown Bear use quality ingredients?
Ans. Brown Bear sources its ingredients from quality manufacturers. Each item used in preparation of your baked delights are handpicked with care.
Can I cancel my Brown Bear order?
Ans. Brown Bear accepts order cancellations only if done 24 hours in advance. For orders placed on the same day, cancelled orders will not be refunded.
Does Brown Bear do midnight deliveries/pick-up?
Ans. No, Brown Bear does not do midnight deliveries or allow for store pickup
What are the payment options available at Brown Bear?
Ans. Brown Bear offers a wide range of payment options ranging from debit and credit cards to net banking as well.
Can I customize a cake after placing my order?
Ans. Brown Bear offers a wide range of payment options ranging from debit and credit cards to net banking as well.
Does Brown Bear do specialized wedding cakes?
